Privacy Policy

This privacy policy describes how EasyVignette, located at Aeschenvorstadt 71, 4051 Basel, Switzerland, collects, uses, and protects your personal data when you use our online platform and digital services for registering digital vignettes.

Data Collection

We collect personal data directly from you when you register for an account, purchase a digital vignette, use our automatic renewal service, or contact us. The types of personal data we may collect include:

- Identity and contact information: Name, address, email address, phone number.

- Vehicle information: License plate number, country of vehicle registration, vehicle type.

- Payment information: Details necessary to process payments (please note that payment processing is handled by third-party providers and we do not store your full payment card details).

- Account information: Login credentials, subscription details.

- Communication data: Records of your interactions with us.

We also automatically collect certain information about your use of our site and service. This includes:

- Usage data: Information about how you use our platform, pages visited, features used, timestamps.

- Technical data: IP address, browser type and version, device type, operating system, referrer URLs.

How We Use Your Data

We use your personal data for specific purposes based on legal grounds:

- To provide and maintain our service: Processing your vignette registration, managing your account, facilitating automatic renewal, providing access via our mobile app. This is necessary for the performance of a contract with you.

- To process transactions: Completing your purchase of a digital vignette. This is necessary for the performance of a contract.

- To communicate with you: Sending service-related messages, updates, and information about your registration or renewal. This is necessary for the performance of a contract or based on our legitimate interests in providing customer support.

- For customer support: Responding to your inquiries and resolving issues. This is based on our legitimate interests in providing effective customer service.

- To improve our service: Analyzing usage data to understand how our platform is used and identifying areas for improvement. This is based on our legitimate interests in developing and enhancing our services.

- For security and fraud prevention: Detecting and preventing fraudulent activity, unauthorized access, or other illegal activities. This is based on our legal obligations and our legitimate interests in protecting our service and users.

- To comply with legal obligations: Meeting requirements under applicable laws, including tax and administrative regulations related to vignette registration.

Data Sharing

We may share your personal data with third parties under certain circumstances:

- Service Providers: We work with third-party companies and individuals who provide services on our behalf, such as payment processing, data storage, hosting, analytics, and customer support. These providers are granted access to your personal data only to perform these tasks and are obligated not to disclose or use it for other purposes.

- Government Authorities: We may share information with relevant authorities responsible for monitoring motorway usage and vignette compliance, as required by law.

- Legal Requirements: We may disclose your personal data if required to do so by law, in response to valid requests by public authorities (e.g., a court or a government agency), or to protect the rights, property, or safety of EasyVignette, our users, or others.

- Business Transfers: If EasyVignette is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the internet or method of electronic storage is completely secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your vignette validity, any automatic renewal periods, and for satisfying any legal, accounting, or reporting requirements. When your personal data is no longer needed, we will securely delete or anonymize it.

Your Data Protection Rights

Under applicable data protection laws, including the GDPR and the Swiss Federal Act on Data Protection, you have certain rights regarding your personal data:

- The right to access: You have the right to request copies of your personal data.

- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

- The right to erasure: You have the right to request that we erase your personal data under certain conditions.

- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided below.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to enhance your user experience, analyze site usage, and for technical purposes. You can manage your cookie preferences through your browser settings.

International Data Transfers

Your data may be processed in countries outside of your own. If you are located in the European Economic Area (EEA) or Switzerland, your data may be transferred to countries outside the EEA or Switzerland. We ensure that such transfers are subject to appropriate safeguards as required by applicable data protection laws, such as relying on adequacy decisions, standard contractual clauses, or other valid transfer mechanisms.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

EasyVignette
Aeschenvorstadt 71
4051 Basel
Switzerland